Check the setting of answering method on your cell phone and confirm if need some setting when connecting the Bluetooth device.

What should I do if the computer says they need a driver or transmitter to connect the earbuds?

Here are some methods for your reference.·Download a Bluetooth receiver to connect(in the computer settings)·Kindly check if your computer’s Bluetooth version supports Bluetooth 5.0

How to adjust the volume by earbuds?

Long press L or R earbud to adjust the volume while playing music.# R earbud Volume +# L earbud Volume -The volume adjustment is not available when it`s connected to a TV and computer.

Why the earbuds does not hold a charge?

1.Check if the metal connector is dirty, try to wipe it softly with dry cloth, paperclip or paper towels. (sweat or humidity may also lead to disconnection )2.Please have the battery case fully charged at the beginning without putting the earbuds in.·Swap the left and right earbuds to charge for a try.·Put the left one in the right side of the case, so does the right earphone, which is put in the left side of the case.·Confirm whether it’s the issue of battery case after operating steps above. 3.Reset could solve many problems occurred.

TOZO A3 Pro Half in-Ear Lightweight Earbuds

Half in-Ear Lightweight Wireless Earbuds with Digital Call Noise Reduction

[Compatible with TOZO App] Seamlessly integrate your TOZO A3 Pro with the TOZO app for an enhanced audio experience. Customize settings and access exclusive features with ease. Elevate your listening experience with 16 preset EQ options. Choose the perfect sound profile for any genre or preference, ensuring optimal audio quality. Relax and focus with over 100 white noise tracks available on the TOZO app. Find the perfect soundscapes to help you concentrate, sleep, or unwind.
[Charging Case With Reset Button]The charging case of TOZO A3 Pro is equipped with a reset button. When you want to clear the existing paired device data of the headset, you only need to put the headset into the charging compartment and press and hold the reset button on the charging box for about 10 seconds to clear the paired device data of the headset; There is no need to clear the data from the paired device , you can re-pair the headset to the device you want.
[Digital Call Noise Reduction]Equipped with the call noise reduction function that high-end headphones have, intelligently personalize noise reduction and sound performance for your ears, allowing you to enjoy deep, immersive sound, enabling you to communicate better when using headphones to communicate, avoiding loud sound brings bad call effect.
[Long Lasting Battery ] TOZO A3 Pro earbuds lasts 5 hours for normal use (50% volume) on a single charge,quick charging technology enables 1.5 hours of listening from just 10 minutes of charge,headphones + charging compartment can last up to 22 hours.the powerful battery allow for all day listening. which gives you excellent experience of long endurance.
[Advanced Bluetooth 5.3 Technology & One-Step Pairing]TOZO wireless earbuds provide faster and more stable bluetooth 5.3 connection,this newest generation of bluetooth technology offers a strong, continuous connection as long as you’re within 30 feet of the paired device.and with one-step quick pairing, wireless earbuds will connect to the last paired device automatically with case opening.
[Ergonomic Design And Lightweight]TOZO headphones' structure is the study of thousands of people's ear canal before design, which fit for most people's ear.These wireless bluetooth headphones are small and light, single earbud is only 3.3g, its more convenient to carry.

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